Cafe Assistant

Full Time, Part Time

Reporting to: Café Manager

Role Type: Part Time and Fulltime positions available

Hours: Weekday and Weekend

Remuneration: €11 an hour

Location: GROW HQ, Waterford

 

Overview

Opened in October 2016, GROW HQ has quickly established itself as one of Waterford’s favourite cafes, with a focus on hyper-authentic, seasonal food, cooked with passion. From Best Newcomer in 2017 to the Georgina Campbell Café of the Year 2020, we have our fair share of national awards and accolades. At this exciting stage in our development, we are looking for experienced kitchen and waitstaff to join our team.

 

Cafe Assistant: Key Responsibilities

  • Delivers excellent customer service through communication, positive attitude, and connecting with customers
  • Is knowledgeable about the GIY ethos, menu and seasonal specials
  • Stays informed about our changing food offering
  • Cooperate and communicate with all cafe and kitchen staff
  • Up-sell additional products when appropriate (e.g. wine, desserts, additional drinks)
  • Maintains workplace cleanliness throughout shift
  • Follows all health and safety standards
  • Acts in accordance with GIY values and culture and strives to promote these values within the team and to customers
  • Maintains proper attendance, punctuality and uniform standards
  • Follows GROW HQ operating and cash handling procedures
  • Assists the Café Manager with stock rotation & stock control
  • Acts in accordance with fire, health and safety regulations and follows the correct procedures when the situation arises
  • Attend briefings and meetings with GIY team and management as required

 

Qualifications, Experience, & Competencies

We are looking for an experienced and qualified individual who shares GIY’s culture, vision and values. Our ideal candidate would have the following qualifications and experience:

  • Minimum of 6 months experience in café or restaurant setting
  • Strong, customer-facing experience and strong communications skills
  • Natural ability to build rapport with customers
  • Ability to work and thrive in a fast-paced environment
  • Team player who values integrity and respect
  • Has a passion for healthy, seasonal, local and home-grown food

 

More About GROW HQ AND GIY

GROW HQ is proud to be the Irish hub for Chef’s Manifesto: an advocacy hub building a community of chef’s around the world, equipped with the skills to create a better food system for all. In GROW HQ there are no barriers between where food is grown, cooked, and eaten. Our award-winning café serves the most nutritious, delicious, seasonal food and we put veg centre stage, while also showcasing the finest free-range, local meat, poultry, fish and cheese.

GROW HQ includes a 65 seat café, 40 seat terrace, food truck, shop, grow school, cookery school, food garden and  is the home base for GIY. Founded in Waterford in 2009, GIY is an award-winning social enterprise that supports people around the world to live happier, healthier and more sustainable lives by growing some of their own food.

We support people to develop ‘food empathy’ – a deeper connection with food and respect for the people and planet that put it on our tables. Our mission is to inspire and enable a global movement of food growers whose collective actions will help to create a more fair, resilient and sustainable food system. We aim to inspire 100 million people to grow some of their own food for the UN’s Decade of Action for Climate Change by 2030.

 

Apply

To apply please email [email protected] with your CV and a cover letter explaining your fit with the criteria outlined above. All applications will be treated in strictest confidence.